For bookings made on or after 2 February 2022, having COVID-19 will no longer be considered an extenuating circumstance , If a guest cancels their booking because they’re sick with COVID-19, the normal cancellation policy will apply.
From 1 February 2022 onwards, at least 14 days must have passed since being fully vaccinated (with both doses of a 2-dose vaccine or one dose of a single-dose vaccine) before arrival in Spain. Your date(s) of vaccination must be specified and your final dose must have been administered within 270 days prior to travel to Spain. If you completed your vaccination (with both doses of a 2-dose vaccine or one dose of a single-dose vaccine) more than 270 days prior to travel to Spain, you must be able to show proof of having receiving a booster jab
All fully vaccinated passengers (including children aged 12 – 17 years) will need to:
As you are preparing a trip to Spain, you must know that due to the COVID-19 health crisis, it is mandatory to fill out a Health Control Form which can be accessed from the page spth.gob.es or by downloading the app on your mobile from the same page.
It's your responsibility to check local government restrictions and requirements before travel. Failure to do so could result in being refused travel or denied entry to your destination.
If you're worried about booking your holiday amid all the news reports surrounding the Corona virus, you're not alone. We are with you and we would like to send you a message of calmness, so you can book your holiday with total confidence with our new flexible Booking & Cancellation Conditions
Booking a Property is very different from booking a regular hotel room or a package holiday, especially with regards to payments and cancellations,
In order to address the understandable concern and uncertainty caused by the Corona virus, and to provide some re-assurance to our guests who have already booked, or are considering booking, we have adjusted our standard Terms & Conditions .
Existing Bookings for all guests whose travel is prevented or seriously disrupted by the Corona virus and have a check-in date on or before May 24, 2021
If you are not covered by travel insurance, we will endeavour to convert your booking to a Credit Note which will allow you to re-book the same Villa or Apartment, within 12 months of your original booking.
In these times of uncertainty it’s reassuring to know there’s some flexibility if the worse happens.
Should your booking be cancelled by us or the accommodation owner, or if you need to cancel your booking because the government public health measures means that it is unlawful to travel then you will be entitled to transfer all monies paid to a later date. If the alternative date is more expensive then the difference in cost will be payable and if it is cheaper, the accommodation credit will remain on account subject to the booking/arrival dates stated below.
You will need to cancel with us as soon as possible and we will require proof of circumstances e.g. in the case of a positive COVID-19 test, we will require a copy of the test result before we can action the transfer of your booking
Unless the cancellation is caused by Force-Majeure Covid-19 related, it is agreed between us that should you wish to cancel all or any part of your booking, or that the booking is cancelled by us due to non-payment, then we shall be entitled to the following percentage of the holiday cost:
If no official governmental notices such as "do not travel" is in place at the time of your departure but you wish to cancel your holiday with us due to concerns about Coronavirus, unfortunately we will not be able to reschedule your booking and our normal cancellation policy will apply. Again, in this situation, we would recommend you first contact your travel insurance provider.
A. 8 weeks or more before your arrival date = 100 % (non-refundable reservation deposits)
B. If a cancellation occurs within the 8 weeks prior to arrival, any funds paid (deposit or balance etc ) are non-refundable
C. All cancellations must be sent to us by email by the digital signatory of the booking form. Security damage deposit will be fully refunded.D. You fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight or ferry, entry to the destination, access to the services or you are otherwise unable to proceed with the holiday rental, or that portion of the holiday
If you cancel the flights, it is unlikely you will recoup the money from the airline as they generally only issue refunds to trips that they have canceled themselves.
Luckily you have travel insurance but it can also be the case your insurer might not pay out, as not choosing to head abroad when your flights are still available is known as disinclination to travel which in nearly every case is not covered.
***Please also note that we have to apply an administration fee of £ 40.00 for more than one date change. The first change is free but anything subsequent is £ 40.00 GBP per change. Thank you***
It is highly recommended that all those planning to visit Spain during this summer purchase travel insurance that covers epidemic and pandemic situations in order to make sure that they can save their money in case the Coronavirus situation changes unexpectedly and their trip gets cancelled.
As news is being updated constantly, please find below some links that will find the latest and more detailed information:-
As you are preparing a trip to Spain, In the context of the evolution of the COVID-19 pandemic, every traveller who wishes to enter Spain must take into account that, in addition to complying with the general entry requirements in Spain, exceptional measures restricting mobility are currently in force in order to contain the spread of COVID-19 you must know that under current COVID-19 restrictions,
As a result, all travellers, regardless of the circumstances of their trip, are strongly recommended to keep informed before their trip about the restrictions adopted by the Ministry of the Interior on border crossing (interior.gob.es), as well as the sanitary measures adopted by the Ministry of Health , you accessed from the page https://www.spth.gob.es
Some regions have their own restrictions, so you should check the rules for the region you are visiting before you travel - the Spanish tourist board’s Travel Safe website has an interactive map you can consult for regional rules.
Terms and conditions may be subject to change at any time and without notice. Prior to your check-in, please consult this page for the most up-to-date amendments We reserve the right to modify, suspend or discontinue any of the terms of rental of the Site at any time, with or without notice.